1. Cancellation Policy
The Slo Bounce Co Cancellation Policy is as follows:
- 8+ Days Before Event: Should you need to cancel for any reason, your deposit is fully refundable if you cancel your order at least 8 days prior to your rental date.
- 1-7 Days Before Event: If you cancel between 1-7 days prior to your rental, the deposit is no longer refundable. The deposit is held as a raincheck that is good for 1 year.
This policy applies for all cancellations excluding weather. The effective cancellation date is the date in which our team receives your cancellation notice in writing.
If the weather forecast shows rain or poor weather, you can cancel in 1-7 days before your event and receive a full refund of your deposit. Once our team is in route to your venue on the day of your event, the deposit is no longer refundable. Slo Bounce Co reserves the right to cancel rentals due to poor weather at its sole discretion.
2. Safety and How to Checklist
This Safety and How to Checklist will give you an idea of what to expect when operating one of our units. Our team will bring a physical copy of this checklist upon delivery. It is included here for your reference.
- I have been shown how inflatable is secured.
- I have been shown how to turn on/off the blower.
- In the event of high winds or storms, I have been instructed to get all participants off the unit and unplug the motor and extension cord from the power outlet. Do not resume use until adverse weather conditions have ceased.
- I understand the unit will be anchored initially by the Slo Bounce Co team and the anchors must not be removed during the period of use. I will never attempt to relocate, adjust or service a blower other than turning it on and off.
- I have been instructed to not allow any horseplay, flips, wrestling, or any other unsafe activities both in and around the inflatable.
- I understand that adult (18 years old & up) operators must be provided to watch the games at all times.
- I have been advised that children of the same size or age group only may use the unit(s) at any given time, no adults and children at the same time.
- The maximum number of riders of each group that should play in the unit at one time is 6 riders or a Maximum Weight of 600 lbs – 100 lbs./ea patron; Rider height requirements: Minimum Height – 36”; Maximum Height – 60”.
- All Inflatables should be securely anchored and fully inflated before any riders are allowed to enter.
- I agree to remove any person from the inflatable who is violating posted rules of operation.
- I have received both written and verbal instruction on the safe operation of inflatable and agree to follow all safety rules.
- Do not install inflatables near a pool.
- Under no circumstances is climbing on the exterior of the inflatable allowed.
- I will always follow the manufacturer’s guidelines located on the unit itself.
I have been advised of the following…
- SUPERVISION by a qualified attendant is required at all times
- REMOVE shoes, eyeglasses and any sharp objects.
- NO open flames near any inflatable unit(s)
- NO food, drinks, gum, pets or silly string
- Somersaults, diving, wrestling, rough play and flips are prohibited
- DO NOT allow children to jump onto or off the unit(s)
- When renting a slide, children should go down the slide FEET FIRST ONLY, one rider at a time for each lane.
- Check anchors regularly during play to ensure they remain securely in the ground when using unit(s) outdoors.
- EXIT immediately if the unit begins to lose air.
We are not responsible to return any items that are left in the bounce houses after the pick up.
3. Full Terms & Agreement
Ty’s Bounce Barn Rental Agreement
1. The rental equipment has been received in good condition and will be returned in the same condition (ordinary wear and tear accepted).
2. The customer acknowledges Ty’s Bounce Barn’s right to enter the premises at any time to repossess the equipment if necessary.
3. The customer agrees to reimburse Ty’s Bounce Barn for all attorney fees, which shall be no less than 50% of all sums due, court costs, and expenses incurred by Ty’s Bounce Barn to enforce collection or to preserve or enforce rights under this contract.
4. The customer agrees not to loan, sublet, or otherwise transfer the equipment or use it at any location other than specified.
5. In the event of damage to the inflatable, the customer agrees to cover the cost of repair, including labor.
6. If the inflatable equipment is lost, stolen, or damaged beyond repair, the renter agrees to pay the full market value to replace the unit.
7. The customer agrees to ensure that all users (and users’ guardians) of the rental review and understand all rules.
8. Ty’s Bounce Barn shall not be liable for any damage caused to underground utility lines/devices (including, but not limited to: electrical, plumbing, sprinkler systems, etc.). It is the lessee’s responsibility to inform Ty’s Bounce Barn of the setup location and ensure that any underground utility lines are marked prior to setup.
9. We are not liable for any items left in the bounce house. Users are responsible for ensuring all personal belongings are removed before leaving the premises. Additionally, we are not obligated to return any items left behind.
10. THERE ARE NO WARRANTIES OF MERCHANTABILITY OR FITNESS EITHER EXPRESSED OR IMPLIED. The person or organization renting this equipment from Ty’s Bounce Barn shall be responsible and liable for any and all damages or injuries occurring for any reason whatsoever. I have read the above agreement, fully understand, and accept the conditions stated. I acknowledge that while in my possession, I am fully responsible for the inflatable equipment and will cover any loss or damages that may occur. Lessee acknowledges that use of the amusement equipment involves inherent risks, including but not limited to physical injury from falling, slipping, crashing, or colliding, emotional injury, paralysis, distress, damage, or death to any participant. Lessee agrees to indemnify and hold Ty’s Bounce Barn harmless from any and all claims, actions, suits, proceedings, costs, expenses, fees, damages, and liabilities, including reasonable attorney’s fees and costs, arising from injury, damage, or death to persons or property, in connection with or resulting from the use of the leased equipment. This includes, but is not limited to, the manufacture, selection, delivery, possession, use, operation, or return of the equipment. Lessee hereby releases and holds harmless Ty’s Bounce Barn from injuries or damages incurred as a result of the use of the leased equipment. Ty’s Bounce Barn cannot, under any circumstances, be held liable for injuries resulting from inappropriate use, acts of God, natural occurrences, or other conditions beyond its control or knowledge. Lessee also agrees to indemnify and hold harmless Ty’s Bounce Barn from any loss, damage, theft, or destruction of the equipment during the term of the lease and any extensions thereof.
It is the responsibility of the person or organization renting this inflatable equipment to ensure that all necessary precautions are taken to prevent injury to individuals or damage to the inflatable. Please adhere to the following safety instructions:
1. A responsible adult must always supervise the inflatable. Adult supervision is necessary to enforce these rules for safe operation of the inflatable.
2. No food, drink, or chewing gum is allowed on or around the inflatable to avoid choking hazards and maintain cleanliness. (Please note that if the inflatable is returned in a dirty condition, the lessee may incur a cleaning charge.)
3. Participants must remove shoes, glasses, jewelry, and badges before using the inflatable to prevent injury to themselves and damage to the inflatable.
4. Face paints, party poppers, colored streamers, glitter, or SILLY STRING are strictly prohibited on or near the inflatable as they can cause irreparable damage.
5. Pets, toys, or sharp instruments are not permitted on or near the inflatable at any time.
6. No open flames of any kind are allowed near any inflatable units.
7. Only one rider is allowed at the top of a slide at a time, or two riders for double-lane slides. Riders must go down the slide feet first only.
8. No climbing, hanging, or sitting on walls.
9. Always ensure that the Inflatable is not overcrowded, and limit numbers according to the age and size of children using it. Children must be of similar size.
10. Ensure children are not pushing, colliding, fighting, or behaving in a manner likely to injure or cause distress to others.
11. Do not allow anyone to bounce on the front safety step as this is dangerous.
12. Do not allow any flips, diving, rough play, wrestling, or any other unsafe activities both in and around the inflatable.
13. Do not allow anyone to be on the inflatable equipment during inflation or deflation as this is dangerous.
14. In the event that the blower stops working, please ensure all users get off the inflatable immediately and calmly. Check the extension cords, fuses, and make sure the blower is still secure, upright, and has no obstructions. If the issue persists, inform us immediately.
Overnight Rentals:
⦁ Lessee understands and acknowledges that the blower is to be removed from the Inflatable device and locked up in a secure location overnight.
⦁ Lessee agrees to turn off automatic sprinklers and acknowledges that a $200 cleaning fee will be charged if the inflatable has moisture caused by anything other than nature.
By signing this agreement, I accept the Rental/Safety and Liability terms and conditions.